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Privacy Policy


Register To Win

PLDT Online Inc. (“PLDT OL”) respects your fundamental right to privacy, and we commit to take great care in safeguarding your personal data. As you join the REGISTER TO WIN! RAFFLE (the “Promo”) from February 9 to April 30, 2023 (11:59PM, PH Time) and in compliance with applicable Privacy Laws, we share with you the principles that govern how your personal data will be collected, processed, and shared.


Why we collect and process your personal data

If you are an overseas Filipino and you register to TINBO February 9 to April 30, 2023 (11:59PM, PH Time), you automatically get one (1) raffle entry to the REGISTER TO WIN! RAFFLE. New and existing Tinbo users likewise get one raffle entry for every PHP50.00 worth of Tinbo transaction made (e.g. you earn six raffle entries when you purchase load or gaming PINs worth P300).


As we run the Promo, we process your personal data only for the purposes and legal bases described below:


Why your personal data is shared

We have likewise engaged PLDT Global Corporation for the fulfillment of cash prizes. This means that we will disclose to PLDT Global Corporation your complete name, mobile number or email address that you use when you register to Tinbo and your PH bank account or e-wallet details, so that they may fulfill the prizes on our behalf. They may process the data only for this purpose and will keep it in their records for a maximum of 90 days after the Promo ends.


How your personal data is protected

The integrity, confidentiality, and security of your Personal Data is important to us. This is why we strictly enforce this Privacy Notice within PGC and have implemented technical, organizational, and physical security measures that are designed to protect your information from unauthorized or fraudulent access, alteration, disclosure, misuse, and other unlawful activities. Your data is also protected from other natural and human dangers.

We will keep your data in our records for the duration of the Promo, and for a maximum of six (6) months after.


Your rights and choices

You are afforded certain rights in relation to your personal data under applicable Privacy Laws and regulations. You are entitled (in the circumstances and under the conditions, and subject to the exceptions, set out in applicable law) to:

You moreover have a right to object to the processing of your personal data, such as in cases when we process your personal data for purposes related to personal profiling and direct marketing.

To the extent that the processing of your and your Load Recipient’s personal data is based on consent, you and your Load Recipient have the right to withdraw such consent at any time by contacting our Data Privacy Officer through the contact details provided below. Please note that this will not affect the lawfulness of the processing that was carried out before consent was withdrawn, or PGC’s right to continue parts of the processing based on legal bases other than consent. If, however, we have not provided another legal basis justifying the processing of your and your Load Recipient’s personal data in this privacy notice, we will stop the processing and delete your personal data.

To exercise any of these rights, you and your Load Recipient may get in touch with our Data Privacy Officer through the contact details provided below. In some instances, we may request for supporting documents or proof before we effect any requested changes to your personal data.

If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights have been violated, we encourage and welcome individuals to come to PGC first to seek resolution of any complaint. You have the right at all times to register a complaint directly with the relevant data protection authority or to make a claim against us with a competent court (either in the country where you live, the country where you work, or the country where you deem that data privacy law has been infringed).

PLDT ONLINE
(c/o PLDT Global Corp. Data Privacy Office)
2nd Flr. Smart Tower 1
6799 Ayala Ave. Makati City, Philippines
DPO@pldtglobal.com