Mag-connect or puntahan lamang ang TINBO website using your phone, computer or tablet at i-click ang sign-up button at i-encode ang iyong Name, Mobile Number, email address at ang iyong 8-digit PIN password.

1. Magpunta sa www.tinbo.ph
2. I-click ang icon na ito na makikita sa upper right screen:
3. Piliin ang Sign-up button
4. I-enter ang iyong pangalan, email address, mobile number at mag-nominate ng iyong password.
5. I-acknowledge ang Terms & Conditions at Privacy Policy at i-click ang next.
6. I-enter ang one-time-pin na iyong matatanggap sa iyong registered mobile number.
7. Maaari mo nang magamit ang TINBO

Kung ikaw ay nasa labas ng Pilipinas, ang TINBO website ay magagamit mo agad pagkatapos mo mag-sign up.

Yes, maaari mong gamitin ang iyong foreign o Philippine mobile number sa pag-register sa TINBO.

Ang TINBO ay available via web (www.tinbo.ph) at Facebook Page (TINBO).

Maaaring ma-access ang TINBO ng kahit na sino saan man sa mundo. Ngunit ang maaari lamang makapag-avail ng products at services sa TINBO ay ang mga naka-based sa labas ng Pilipinas.

Yes, secured ang pag-avail ng products sa TINBO dahil na-certify ang platform ng Cyber Security Group Council at ito ay powered by PLDT Global, subsidiary ng PLDT-Smart Corporation na part ng MVP Group of Companies.

Ang TINBO number ay ang iyong local Smart virtual number na naka-assign sa iyong registered mobile number. Maaari mong gamitin ang iyong TINBO number sa ano mang transaction katulad ng mobile wallet, Maya transactions at iba pang mobile apps. Maaari mo din itong magamit para makatanggap ng text messages mula sa iyong loved ones from anywhere in the world, at any time of the day.

I-click ang TINBO Number icon na makikita sa homepage ng www.tinbo.ph upang ma-view ang iyong inbox para sa mga natanggap na text messages.

Walang charge sa tuwing makakatanggap ng SMS/text at call iyong TINBO Number.

Ang iyong libreng TINBO Number na nakuha pagkatapos mag-register sa Tindahan ni Bossing ay valid for 3 months at hindi na maaaring mapalitan.

Upang patuloy na ma-enjoy ang iyong assigned TINBO Number at makatanggap ng text/calls, kailangan mong mag-renew ng subscription sa halagang USD 1.

Oo, maaaring ma-unpair ang assigned TINBO Number sa iyong account kung patuloy ang hindi pag-renew ng subscription. Makikita ang validity date at TINBO Number status sa inyong TINBO Number Portal. Mangyari lamang na mag-renew ng iyong subscription on time para tuluy-tuloy ang pagtanggap ng text/calls.

Nakakatanggap ng One-Time PINs or OTP ang iyong assigned TINBO Number na kadalasang ginagamit ng third-party wallet apps at online banking sa pag-validate ng inyong account.
Kung gagamitin mo ang iyong assigned TINBO Number para mag-register sa mga third-party apps, siguraduhing patuloy mong ire-renew and inyong TINBO Number para maka-receive ng OTPs, service notifications at para ma-retain ang inyong access sa inyong TINBO Number.

Ang messages sa iyong TINBO Number Inbox ay automatic na nadi-delete kapag umabot na ito ng three (3) months. Ginagawa ito ng aming system para ma-ensure na mabilis ang pag load ng iyong inbox.

Yes, pwede ka pang mag-register sa Maya app. Para matawag na successfully registered ang iyong account ay kailangan ma-validate via one-time PIN ang mobile number na gagamitin mo para mag-register sa Maya app.

Pwede po naming kayong tulungan para ma-allow ang registration ninyo sa Maya app using ang inyong TINBO Number. Kindly provide the following information para po ma-process namin ang inyong request:

• Registered Maya Mobile Number (Old/Current)
• TINBO Number
• Device Used

Maari niyo pong ma-contact ang Maya support via in-app live chat or by clicking this link - https://support.maya.ph/s/

TINBO ePadala is a service that allows you to send financial assistance via vouchers (powered by Starpay) to your family quickly anytime.

The top 6 recipient channels are:

• Maya Philippines (Formally Paymaya)
• LandBank/OFBank
• BDO
• GCash
• BPI
• Security Bank

Additional channels can be viewed by clicking “View More.”

Funds are usually received instantly or within a few minutes, depending on the recipient channel’s processing time. If funds are not yet received within 24 hours you may reach our Services Desk via Facebook Messenger (TINBO)

Yes, TINBO ePadala is powered by Starpay which is regulated by BSP, employs secure transaction processes to ensure the safety of your funds and personal information.

The available denominations are Php 1000, Php 3000, and Php 5000.

Both the sender and the recipient will receive notifications. The recipient will get a notification via SMS or email through their recipient channel, and the sender will get a notification via TINBO with the transaction details.

Our ePadala is sent instantly and should be received by the end user. For questions or concerns, our Services Desk is available 24/7 via Facebook Messenger (TINBO)

To avoid possible abuse or fraudulent transactions, we are limiting the ePadala/gift transactions to the amounts below.

• Daily Transaction Count: 5
• Daily Amount Limit: Php 50,000
• Monthly Amount Limit: Php 500,000

Yes, recipient limits apply based on the receiving channel’s limits. If the recipient limit is reached and resulted in an error/non receipt of funds, kindly contact our Customer Service Team via TINBO FB Messenger link

Contact the TINBO service desk team via Facebook Messenger. We can process a refund if the transaction is invalid (no valid recipient), but if its valid you may contact the receiving partner bank and provide the transaction details.

On launch, ePadala will only be available in HK but will soon be made available for other countries

You can apply through https://ofwinsurance.ph/online-applications?utm_source=Agencies&utm_medium=tinbo.

Please be ready to provide personal information and upload the following documents:

1. Passport Copy (information page and signature)
2. Work Visa/Permit
3. Employment Contract if needed coverage is less than 12 months.

You can pay via Credit/Debit Card, Online Banking, or through GCash. You may also opt to settle the premium over-the-counter at 7/11, Cebuana Lhuillier, or at MLhuillier. Please be advised that payment over- the-counter or outside the payment link may take 1-2 business days and by extension the release of the COI.

Premiums depend on the length of the employment term. The minimum period of cover should be at least 6 months with a rate of USD 17.40.

1. Accidental Death: Provides US$20,000 of benefit due to accidental death
2. Natural Death: Provides US$10,000 of benefit for death due to natural causes
3. Permanent Total Disablement & Dismemberment: Up to US$7,500 of benefit for disability or dismemberment due to accident or health-related issues suffered during the OFW’s employment.
4. Repatriation: Actual cost of bringing the OFW back home due to illegal termination or death
5. Subsistence Allowance: Provides monthly allowance of at least US$100 per month for up to 6 months for workers involved in litigation in the host country
6. Money Claims: At least 3 months of salary or a maximum of $1,000/month up to 6 months given to the OFW in settlement of a case filed with the National Labor Relations Commission (NLRC) due to the employer’s liability.
7. Compassionate Visit: Allows a loved one to visit if the worker is hospitalized and confined for at least 7 consecutive days
8. Medical Evacuation: Allows the OFW to be transferred to another facility for better treatment if adequate medications are unavailable near the OFW
9. Medical Repatriation: Allows the OFW to be brought back home due to medical condition (an alternative appropriate mode of transportation, such as air ambulance, may be arranged if not fit for commercial flights. Medical and non-medical escorts may be provided when necessary).

You may enter up to 3 beneficiaries only.

For any claim arising from accidental or permanent total disablement, the following documents, duly authenticated by the Philippine foreign posts or by the local registry if death occurs in the Philippines, whichever is applicable, shall be sufficient evidence to substantiate the claim:
Death Certificate – in case of accidental death;
Police or Accident Report – in case of accident; and
Medical Certificate – in case of permanent disablement.

For the purpose of identifying the legitimate and/or designated beneficiaries, the following claim documents shall also be submitted:
Birth Certificate of insured, if beneficiary is a parent or a child;
Marriage Contract of insured and spouse, if beneficiary is the spouse;
Affidavit of Legal Guardianship, if beneficiary is a minor; and
Other documents as may be necessary to establish identity of claimants.

For Repatriation – certification which states the reason/s for termination of the migrant worker’s employment and the need for his/her repatriation issued by the Philippine foreign post or POLO located in the receiving country; Photocopy of Passport, Copy of Return Trip Ticket and Official Receipt
For Subsistence Allowance Benefit Claim – certification issued by the concerned Labor Attaché or, in his absence, the embassy or consular official stating the title of the case, the names of the parties and the nature of the cause of action of the migrant worker.
For Settlement of Money claims – certified true copy of the final decision of the NLRC or compromise agreement.
For Compassionate Visit - Medical Report; Certification that the OFW is confined for at least seven (7) days; official receipt for the payment of airline ticket
For Medical Evacuation/Repatriation - Medical Certificate; document showing the breakdown and total cost of evacuation/repatriation.

Send an email with the attached documents to ofwinsurance@paramount.com.ph. Please wait for their OFW claims department to contact you within 10 days upon submission of complete documents.

You may present the SMS or Email with the code for verification and redemption at the Andok’s stores listed on this link.

Maaaring gumamit ng debit/credit card, Maya or Smart Prepaid Load para makapagbayad sa TINBO saan ka man sa mundo

    May ibat iba rin na choices ng pagbayad base sa iyong country of location.

Ang aming Customer Service ay available 24/7 sa Facebook Messenger (TINBO).